Korvex Inbox · SHARED INBOX
Korvex Inbox connects your number to the official WhatsApp API (Meta) and brings every conversation into one dashboard for your whole team. Customers keep writing to the same number; your team answers together, with reports and without depending on one phone.
Available · we set it up for you
HOW IT WORKS
Nothing changes for the customer: they keep writing to the same number. Everything changes for your team: an official channel and a team tool instead of one phone.
QUOTE
The message lands in the inbox, the welcome menu asks what they need and the conversation reaches the right team, with its history.
AFTER HOURS
The customer gets an automatic reply and the chat waits in the queue. First thing in the morning, your team finds it in the inbox.
Illustrative examples. The menu, teams and hours are set up with you.
THE PRODUCT
Your number connected to Meta’s official API, verified under your company name and with less risk of bans than the regular app.
Everyone with their own user and role. Assigned conversations, internal notes and @mentions, on the computer or the phone.
Welcome menu, after-hours reply and forms inside WhatsApp for appointments, quotes and sign-ups.
Response times and volume per agent and per team. Admins can view and download them.
From the Basic plan: Instagram direct messages, Messenger and website chat in the same inbox.
HTTPS dashboard and daily backups. On the Dedicated plan, an exclusive server with your domain and your brand.
SCREENS
Email and WhatsApp in the same inbox, each conversation assigned to a person and the team’s reply visible to everyone.
Every contact with their email, phone and company, ready to pick the conversation back up.
Live reports: open, unassigned and pending conversations, who on the team is online and each day’s traffic.
Every conversation assigned to a person and a team, with labels, status, internal notes and the customer’s details.
The menu routes the customer to the right team and your team answers with shortcuts like /prices or /hours.
Conversations, first response time, resolution and satisfaction, per day and per week.
Installs as an app from the browser, with a home screen icon and alerts when a conversation is assigned to you.
The computer screens are real captures of the dashboard, with test data in place of the account’s data. The phone screens are demos with sample names and figures.
KORVEX INBOX PLANS
US$50/month
2 users · WhatsApp only
US$150/month
Up to 5 users
Recommended
US$180/month
Up to 8 users
US$300/month
Up to 15 users · exclusive server
Prices in US dollars. Meta bills WhatsApp messages directly to your account, with no markup from us.
SETUP
EXTRAS
BEFORE WE START
Setup is a one-time US$250 payment on any plan. We handle the technical work with Meta and leave the dashboard ready for your team.
We verify your company with Meta and connect the number. It can be a new line or the one you already use on WhatsApp Business.
A dashboard with your business name, users and teams, welcome menu, templates and forms according to your plan.
We teach your team to work in the inbox. After that, direct support in Spanish on WhatsApp.
FAQ
Not necessarily. It can be a new line without active WhatsApp or the number you already use: if it is on the WhatsApp Business app today, we migrate it. We decide with you before connecting anything.
You do, directly to Meta, with the card you add to your Meta account. We add no markup to those messages.
US$250, one payment, on any plan. Payment terms are 50% on approval and 50% on delivery.
Yes, from the Basic plan: each extra user is US$20 per month. The Starter plan is for two users.
No. Korvex Inbox is for your team to answer. Korvex’s AI is Korvin, sold separately.
They can be added to the same inbox and are quoted separately. The Starter plan is WhatsApp only.
Korvex Inbox