TERMS ANDCONDITIONS.

1. Who we are and who these terms cover

Korvex Dev is the business name used by Yedin Capellan Fermin, a sole proprietor based in New York, United States. Contact: info@korvexdev.cc.

These terms describe use of the website and general conditions for client businesses and their staff. People contacting a client business should confirm important information with that business and may exercise their data rights under the Privacy Policy.

2. Website use and ownership

Website content is informational. It does not by itself constitute a binding offer or activate a subscription. Scope, price, schedule and specific conditions are agreed in writing before contracting.

Korvex content, design and brands belong to its operator or their respective owners. Code released as open source is governed by its license; that license does not grant trademark rights. Impersonation, spam, illegal activity, attacks on the service and unauthorized access to other businesses’ accounts or data are prohibited.

3. Projects and delivery

Websites and custom builds are governed by their proposal. The agreed schedule for small projects is 50% at the start and 50% on delivery; for large projects it is 50% at the start, 25% at the progress demo and 25% on delivery. The written agreement defines stages and delivery criteria.

Projects include 30 days of support after delivery. Ongoing maintenance and new features are agreed separately. These conditions do not automatically apply to subscriptions or Trucking.

For websites and custom builds, the project code, domain and accounts belong to the client, subject to third-party component licenses. Korvin, Korvex Reply, Korvex Inbox and Korvex Post are services operated by Korvex, not delivery of their software.

4. Korvin plans and availability

Prices are in US dollars. Published plans are Essential, US$60 per month with 1,500 WhatsApp replies; Growth, US$100 per month with 3,000 WhatsApp replies; and High volume, US$300 per month with 10,000 WhatsApp replies. Initial setup costs US$200 once.

Korvin handles WhatsApp. Instagram is not yet in production and is not part of the published plans.

Each reply sent by Korvin counts toward the limit. Incoming messages do not use the reply allowance. The allowance resets each monthly cycle; its date is specified in the agreement.

Volume above 10,000 replies per month is quoted separately and agreed in writing before activation; unlimited plans are not offered. Meta may bill some WhatsApp messages directly to the business. CRM, custom development and other products are quoted separately.

5. Reaching the limit

We notify the business at 80% of its allowance. Once exhausted, automatic replies covered by that allowance are paused and an extension or plan change is offered. Overage charges and price changes are not applied automatically without the business’s approval.

Staff can continue human support through available channels and access. The agreement confirms the cost and application of an extension before it is activated.

6. Cancellation and refunds

A business may request cancellation at any time by emailing info@korvexdev.cc. Cancellation stops the next renewal; service remains available until the paid period ends, except for justified suspension due to misuse or a legal obligation.

Voluntary cancellation does not create a refund for the used part of the period or a prorated refund for the rest of the cycle, except where legally required or agreed in writing. We review refunds for undelivered work or service and incorrect charges.

Setup fees cover work performed. Completed setup work is not refunded; if contracted work remains unperformed, we review a refund for that portion. Nothing in this section limits mandatory customer rights.

After service ends, data is handled under the Privacy Policy. Cancellation alone does not mean data or backups are erased immediately.

7. Business responsibilities and accounts

The business must provide accurate and current information, supervise support, inform users about data processing and AI, and comply with applicable law and Meta policies. It must hold the necessary permissions before sending communications and honor requests not to receive them.

Each staff member must use their own account. The business manages access and removes access that is no longer appropriate. It must notify us of unauthorized access and cooperate with data access, correction and deletion requests.

8. AI responses

Automated responses may contain errors and are not legal, financial, medical or other professional advice. For important decisions, information confirmed by the business prevails. You may request human support; matters requiring a person must be handled by one.

Do not send passwords, PINs, verification codes, payment-card data or sensitive documents through demonstration or general support channels.

9. Third parties, availability and suspension

WhatsApp and Instagram depend on Meta policies, availability and decisions. We also depend on AI, network and security providers. We do not control their changes, restrictions, outages or charges; uninterrupted or error-free service is not guaranteed.

We may suspend access when terms are breached, the service or other people are put at risk, or an authority or provider requires it. We notify businesses of important changes where appropriate.

10. Other products and services

Korvex Inbox has published plans in US dollars: Starter, US$50 per month (2 users, WhatsApp only); Basic, US$150 per month (up to 5 users); Pro, US$180 per month (up to 8 users); and Dedicated, US$300 per month (up to 15 users, with an exclusive server). Setup costs US$250, one time, on any plan, paid 50% on approval and 50% on delivery. From the Basic plan, each extra user costs US$20 per month. Meta bills WhatsApp messages directly to the business’s account. Cancellation and refunds follow section 6.

Korvex Post is contracted with direct onboarding; price and scope are agreed in writing. Publishing depends on Meta’s APIs and policies. The business is responsible for the content it schedules and for holding the rights and permissions to publish it.

Korvex Reply, reception, CRM and other services have the scope and price agreed in writing. Pilot and upcoming products are not presented as generally available.

Korvex Trucking Operations Services is governed by its Service Agreement. A carrier’s operational responsibility and final decisions are not transferred by using this website. Banking or regulated projects may require specific contracts and data-processing agreements.

11. Warranties and liability

To the extent permitted by law, service is provided subject to availability and without warranties beyond those expressly agreed. For business clients, we are not liable for indirect damages and total liability for the affected service does not exceed amounts paid for that service during the 12 months before the event giving rise to a claim, unless a specific written agreement provides otherwise.

We do not limit rights or liabilities that cannot legally be limited. This provision does not replace specific conditions of a regulated contract or permit noncompliance with legal data-protection obligations.

12. Law, language and changes

These terms are governed by the laws of the State of New York, United States. Disputes are submitted to state or federal courts located in that State, subject to applicable mandatory rights and rules and the specific conditions of a valid contract.

The English version prevails if translations differ, without limiting mandatory rights. We publish changes here with their date and notify businesses of important changes where appropriate. Contact: info@korvexdev.cc.